People · places · practical help
A little local help
Everyday support for a smoother life in Vietnam. Passport, visa and stay help for travellers and expats — start in the app and follow every step.
Four services, one app
Pick the one that fits your situation. Each opens straight in the app.
Vietnam Passport
Renew or replace a Vietnamese passport, with help preparing the file, support through submission and status updates until it is ready.
Open in the app
Visa Shield
Save the date your permitted stay ends and get reminders well before it, so you can act before it becomes an overstay.
Open in the app
Overstay Help
Already past your permitted stay? See what applies to your case and the steps to leave, then hand it to a concierge.
Open in the app
Human Interpreter
Book a real person, not machine translation, for immigration offices, hospitals and forms that only speak Vietnamese.
Open in the app
How it works
Choose a service
Open the app and pick the service that matches what you need.
Tell us your situation
Answer a few questions and add your details. Sign in with your phone or Google so your request is saved.
Follow every step
Track your request in the app and see what happens next, until it is done.
Questions, answered honestly
Is VC-VietConcierge a government service?
No. We help you prepare, submit and follow your request. Decisions on passports, visas and stays always belong to the Vietnamese authorities.
Can you guarantee the result?
No. Nobody can promise an approval or a fixed date on behalf of the authorities. We tell you clearly where your request stands and what you can do next.
How much does it cost?
It depends on the service and your situation. The app shows you the price before you pay anything.
Do I need to install anything?
No. The app runs in your phone's browser at app.myvc.vn, and you can add it to your home screen.
Which languages do you support?
This website is in English and Vietnamese. The app is available in more languages, including English and Vietnamese.